Family

For the safety of our guests, staff, and animals, BMAZ follows the guidelines of the Americans with Disabilities Act.

Service animals only (ADA-defined).
A service animal is a dog that is individually trained to perform specific tasks for a person with a disability. Pets, emotional support animals, therapy animals, and animals carried in bags or strollers are not permitted.

Due to the active nature of our facility and shared food & beverage areas, all service animals must:
✔ Remain on the ground at all times (not in bags or on furniture/fixtures)
✔ Be under full control of the handler at all times (leash, harness, or tether unless task prevents it)
✔ Be able to safely remain in the environment without disruption

Our team may ask:
• Is the animal required because of a disability?
• What work or task has the animal been trained to perform?

We do not require documentation; however, the animal must meet ADA service animal criteria.

Any animal that is not under control, disrupts the environment, or creates a safety concern may be asked to leave or may not be accommodated in certain areas.