Party Room!

Play-Only Appointments: our Party Room is where you will receive instructions and take breaks. You may bring drinks or purchase snacks & drinks. A $25 outside food fee will apply if you bring in any food for a play-only appointment. Please clean up before your check-out time!

Book a party package to bring in any food, drinks and party supplies you want (no outside food fee). Be sure to bring everything you may need (plates, cups, plasticware etc). All of your items must be removed and the party room cleaned up before your check out time.

We schedule groups back to back so please be considerate of your check-in and check-out times.

Please review your confirmation email and all location details for very important info.

About the Location

The indoor glow arena in Black Mountain is ideal for groups of up to 25 people. The dark atmosphere and glowing artwork extend throughout the facility. Our staff organizes and manages the games during your appointment.
While many of our activities accommodate players as young as 5yrs old, we recommend parties here for ages 7-adult !

Activities are played in the main arena, ONE AT A TIME. If you choose multiple activities, your time will be split between them. The exception is our axe throwing game which can be played while other games are happening in the main arena.

WAIVERS are required for all players and must be completed online, in advance by the player or their legal guardian if they are a minor. Waivers can be completed onsite by scanning our QR code from your mobile device. Waivers are valid for all BMAZ locations and activities for the same calendar year. We cannot accept paper waivers. We cannot review who has completed a waiver ahead of your appointment.

RESERVATIONS are required online at least 24hrs in advance. You may call to ask about same-day availability, which is very limited. Occasionally, we post to social media and on our website about special walk-in hours when reservations would not be required.

After-Hours (late night) options are available. Please contact us at least 48hrs in advance, if you wish to book an outside of our normal operating hours (after 10pm).

CHECK-IN time is the time you selected for your appointment. You may arrive at this time. We book groups back-to-back and our staff works to get the space ready for you quickly between appointments. If you need extra time to set up, please book extra time and tell your guests to arrive later.

CHECK-OUT is the time you need to be out of the facility. Your BMAZ host will end all play and remind you to clean up, load-out during the last 10 minutes of your appointment. Please clean up,  remove all of your items from the facility and pay the balance of your appointment no later than your check-out time.

All reservations are private access. Yours is the only group in the facility during your event.  You are not sharing the space with any other group. Occasional walk-in opportunities are the exception to this, but there are no party reservations during those times.

FOOD & PARTY SUPPLIES are allowed if you chose a party package or added “party time” to your custom reservation. Be sure to bring all the items and accessories you may need. A $25 outside food fee will be applied if you bring food to a Play-Only appointment.

A small freezer is available for your use during your reservation for ice, or frozen goods. Please clean up any messes.

A limited selection of drinks (water, juice, gatorade, energy drinks and sodas) and snacks (chips, crackers, candy bars) is available for purchase. You may always bring drinks to stay hydrated. Outside food/snacks are allowed for party packages or any appointment with “party time” added. a $25 outside food fee will apply if you bring food to a “play-only” appointment

Plan to remove all items that you brought and clean up during the final 10 minutes of your reservation in order to be out by your check-out time.

PLAY-ONLY appointments: you may bring DRINKS or purchase drinks and snacks during during your PLAY-ONLY reservation. A $25 outside food fee will apply if you choose to bring food to a play-only appointment.

Not just for kids! ADULTS are welcome and encouraged to participate. over 25% of our events are ‘adult-only’.

PAYMENT for your appointment is usually settled at the end of your event by cash, or card. A credit card or deposit may be required when you reserve online to hold your spot. Please bring a payment method for the balance.

Cleaning Requirements: wipe tables & chairs, sweep floor, clean up any mess or spills with the provided wipes and broom/dustpan) by the end of your reserved time. Or choose to have our staff clean up for an additional fee.
Cleaning fees will be incurred for any reservation that leaves a mess. 

Check-in begins at your selected appointment time and check-out is the end time of your appointment. Please do not interrupt another party by arriving too early or staying past your check-out time.

Please use the link on your confirmation email for Cancellations and reschedule requests which must be received through our Square booking engine no less than 48 hours before your scheduled check-in time. With less than 48hours notice, you may be charged a cancellation, no-show or reschedule fee of at least $99.